instruction systems: building and applying effective education plans For brand new hires and existing team.
the guts and soul of our Group is our people. We’re a workforce of mission-driven engineers that has a passion for purposeful innovation and collaboration to solve intricate serious-globe difficulties for our clients. we're generally in search of like-minded talent!
find out more everyday living At Etech Etech believes in Doing work tough and participating in tricky and strives to generate personnel experience empowered and assured in The work These are doing.
Be open and aware of constant coaching, consider more info an Lively position in effectiveness arranging and aim setting.
Etech’s multi-amount solution delivers constructive benefits though supplying brokers the coaching and self esteem desired to improve profitability and span of affect in the Market. Etech’s blend of men and women, procedures, and technological know-how delivers a singular and ever improving customer encounter.
producing course of action overall performance report on day by day / weekly / month-to-month basis to Show the overall performance charts to The interior (operations) & exterior customers.
whilst performing the duties of this occupation, the worker is regularly required to sit. the worker frequently is necessary to employ arms to finger, deal with, or sense; get to with arms and arms; stoop, kneel, or crouch; and talk and listen to.
buyer target: Is dedicated to meeting the expectations and demands of inside and external customers.
Conflict resolution to comprehend different obstructions and utilize negotiation techniques to find exceptional methods.
encounter Performing as Portion of a collaborative crew - we operate alongside one another to verify buyers can easily use our services without any difficulty and fantastic encounter is presented all through every interaction.
awareness to detail. push and talent to provide excellent customer care to both equally inside and exterior customers.
taking care of a remote or hybrid workforce is usually difficult, but with the appropriate tactics, it can be a hit! During this episode of brief Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable tips regarding how to successfully lead hybrid or remote groups—from setting crystal clear goals to fostering strong communication.
an average working day consists of producing and answering inbound and outbound phone calls, maintaining account documentation, and creating a positive rapport with our client base.
capacity to remedy functional complications and cope with a range of concrete variables in predicaments where by only constrained standardization exists. power to interpret many different instructions furnished in published, oral, diagram, or program kind.